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158 Moulsham Street, Chelmsford, CM2 0LD
NHS Hearing Aid Support Service
Did you know your hearing aid needs cleaning regularly, and needs re-tubing every 4-6 months for them to continue to work effectively? Our NHS Hearing Aid Support Service is at the heart of all we do.

Our friendly team are on hand to assist with essential re-tubing, cleaning and general hearing aid maintenance.  If your NHS hearing aids are due maintenance, if the tubing is brittle, cracked, blocked or damaged, please get in touch to book an appointment.

You can book an appointment online but first need to REGISTER FOR OUR SERVICE HERE

Once you have registered you can BOOK AN APPOINTMENT ONLINE HERE

Alternatively you can book an appointment by calling us on 01245 496347, emailing, or texting us on 07950 406173.

Please note that hospitals across Essex can issue different hearing aids, if you are booking an appointment at a venue not local to you, please call us first to check we will be able to assist you at your chosen venue.

Hearing Aid Batteries
Hearing Aid batteries can be collected from various locations across the County, depending on which hospital issued your hearing aids. 

Please see below links for each hospital to open a PDF which lists where you can collect batteries from.

Alternatively, most hospital audiology departments in Essex provide a battery postal service. Simply post your brown book or hearing aid card to your audiology department, along with a Large Stamped address envelope (with large letter stamp).
You can also buy batteries from most chemists, supermarkets, Boots etc and also online at an average cost of £1.50 – £3 per pack, but will need to know which size battery you need.
Anisha Grange 1
Housebound Hearing Aid Users
Are you housebound and unable to get to our sessions?
Do you run a residential home with several NHS hearing aid users in residence?
Contact us today to organise a home visit
We can clean and re-tube your NHS hearing aids, supply you with NHS hearing aid batteries, and offer advice about hearing loss in your own home.
In the meantime, if you would like guidance showing you how to re-tube your own hearing aid, here is a short video demonstration:
For a supply of new tubing please contact your Audiologist.

Do you have NHS hearing aids that were issued by a hospital in Essex?
We have compiled a useful information page about each audiology service including where you can collect batteries from. Please click on your issuing hospital below to open this document: