Did you know your hearing aid needs cleaning regularly, and needs retubing every 4-6 months?
Our NHS Hearing Aid Support Service (HASS) is at the heart of all we do.
PLEASE BE AWARE THAT OUR REGULAR WALK-IN SESSIONS ARE CURRENTLY
SUSPENDED DUE TO THE PANDEMIC
HOWEVER PLEASE READ ON TO LEARN ABOUT OUR GRADUAL RESUMPTION OF AN
APPOINTMENT BASED SERVICE
From our wonderful new and spacious location, located in Moulsham Street, Chelmsford, and also from Plantation Hall in Heybridge, we are back in business,
offering a Covid-19 safe environment, where you can get help with your NHS hearing aids.
Our friendly team are on hand to assist with essential re-tubing, cleaning and general hearing aid maintenance. People experiencing difficulty with their hearing or who are new to hearing loss and perhaps feeling isolated, can benefit from information, advice and guidance.
If you would like to visit our Resource Centre, appointments can be made by contacting the team at Hearing Help Essex:
Tel: 01245 496347
Text: 07950 406173
If you are unable to visit our Resource Centre please ask about our doorstep service.
We also continue to provide assistance to those who need to contact us either by telephone, text, email or LIVE CHAT through our website: www.hearinghelpessex.org.uk
If you would like to be contacted when other sessions are up and running again, please email us with your full name, postcode, and best contact details and we will be in touch as soon as we are able to resume sessions.
In the meantime, if you would like guidance to re-tube your own hearing aid, here is a short video showing you how.
For a supply of new tubing please contact your Audiologist.
Please see below links for each hospital to open a PDF which lists where you can collect batteries from.
- Confirming that your hearing aids are NHS hearing aids
- Your full name, address, and telephone number/email
- Your date of birth
- The type of hearing aids you have (Mould style or Corda/open fit style)
Broomfield Hospital Audiology Department
Basildon Hospital Audiology Department
St Margaret’s Hospital Audiology Department
Addenbrooke’s Hospital Audiology Department
Our aim is to expand this service to more locations – please get in touch if you have a suitable venue to hold these sessions, or would like to volunteer to help us achieve this.
*Home visits available in areas and during the COVID-19 pandemic will be conducted as ‘door-step visits’.
We have compiled a useful information page about each audiology service including where you can collect batteries from. Please click on your issuing hospital below to open this document: