Did you know your hearing aid needs cleaning regularly, and needs re-tubing every 4-6 months for them to continue to work effectively?
Our NHS Hearing Aid Support Service (HASS) is at the heart of all we do.
Our friendly team are on hand to assist with essential re-tubing, cleaning and general hearing aid maintenance. If your hearing aids are due maintenance, if the tubing is brittle, cracked, blocked or damaged, please get in touch to book an appointment. If you are unable to come to see us in person, it is possible for someone else to bring the hearing aids to the appointment on your behalf. If you are housebound, shielding or immobile, please ask about our doorstep service.
PLEASE BE AWARE THAT OUR SESSIONS ARE NOW RUNNING BY APPOINTMENT ONLY. THE WALK-IN SERVICE SUSPENDED DUE TO THE PANDEMIC, SO PLEASE BOOK AN APPOINTMENT IN ADVANCE BY CONTACTING THE HHE TEAM USING THE DETAILS BELOW.
AS AN ESSENTIAL HEALTHCARE PROVIDER, WE ARE ABLE TO OFFER OUR SERVICES DURING THE PANDEMIC (INCLUDING DURING NATIONAL LOCKDOWN) AND ARE FOLLOWING STRICT COVID-19 GUIDELINES TO KEEP YOUR APPOINTMENT SAFE.
PLEASE SEE BELOW TO LEARN ABOUT OUR APPOINTMENT-BASED SERVICE AT SELECT VENUES ACROSS ESSEX.
We can offer appointments in a Covid-19 safe environment at the following venues:
If you would like to make an appointment at the above venues please contact the team at Hearing Help Essex:
Telephone: 01245 496347
Text: 07950 406173
We also continue to provide assistance to those who need to contact us either by telephone, text, email or LIVE CHAT through our website: www.hearinghelpessex.org.uk
If you would like to be contacted when other sessions are up and running again, please email us with your full name, postcode, and best contact details and we will be in touch as soon as we are able to resume sessions.
In the meantime, if you would like guidance showing you how to re-tube your own hearing aid, here is a short video demonstration:
For a supply of new tubing please contact your Audiologist.
Please see below links for each hospital to open a PDF which lists where you can collect batteries from.
- Confirming that your hearing aids are NHS hearing aids
- Your full name, address, and telephone number/email
- Your date of birth
- The type of hearing aids you have (Mould style or Corda/open fit style)
Broomfield Hospital Audiology Department
Basildon Hospital Audiology Department
St Margaret’s Hospital Audiology Department
Addenbrooke’s Hospital Audiology Department
Our aim is to expand this service to more locations – please get in touch if you have a suitable venue to hold these sessions, or would like to volunteer to help us achieve this.
*Home visits available in areas and during the COVID-19 pandemic will be conducted as ‘door-step visits’.
We have compiled a useful information page about each audiology service including where you can collect batteries from. Please click on your issuing hospital below to open this document: