We are currently experiencing technical difficulties affecting our email systems due to a widespread, global Microsoft service outage.

• What is affected: Incoming and outgoing email (Outlook)
• What is working: Phone lines, online booking, and registration

How to Book an Appointment

• Existing Users: Please visit our website to book your appointment online.
• First-Time Users: Please go to our website and register an account before booking online.

Urgent Inquiries

If your inquiry is urgent, please contact us directly by:
• Telephone: 01245 496 347
• Text Message: 07950 406173

Please note: If you have already left a voicemail, we are currently unable to retrieve it as our voicemail system is linked to Microsoft. Please call back or send us a text message instead.

Our team is monitoring the situation closely and will restore full operations as soon as Microsoft resolves the technical issues.

We sincerely apologise for the inconvenience and thank you for your patience and understanding.

Many thanks,
Sarah Watson