Suite 2, 158 Moulsham Street, Chelmsford, CM2 0LD

UPDATE from Hearing Help Essex

21st MAy 2020

Hearing Help Essex is committed to ensuring that we keep our clients, volunteers and staff as safe as possible during the Covid-19 pandemic.

Over 500 individuals access our face to face services each month, and many of our Clients are considered to be in a vulnerable group identified by the World Health Organisation. Therefore, in March, we had to take the difficult decision to cancel our drop-in sessions, home visits, and All Ears events until further notice.

Please be reassured that we continue to closely monitor the Public Health authorities guidance to ensure that we keep our service users, volunteers, and staff safe.

We are now beginning to assess and plan when and how we can begin to safely resume our services. Whilst we do not yet have a set timeframe, we do know that our walk-in services will not be able to operate in the same way, and instead we will move to an appointment based service delivery model.

If you would like to be contacted when we are ready to start booking appointments please call or email us so that we can add you to our list. Alternatively, if you visit the ‘Contact’ page on our website you can fill in the pop up form on there to be added to our mailing list. We hope to be able to offer appointments in a variety of locations around the County, as well as doorstep home visits to those who are shielding or housebound, providing NHS Hearing Aid Support,  and our Information, Advice, and Guidance Service.

Further updates will be posted on our website www.hearinghelpessex.org.uk and also on our social media channels.

We continue to provide a telephone, text, email, Live chat, and social media information, advice, and guidance service to those in need.
If you have any questions, or require advice about managing your hearing loss, or hearing aid maintenance, please do not hesitate to contact our team.
Phone: 01245 496347
Text: 07950 406 173
Email: info@hearinghelpessex.org.uk
Website: www.hearinghelpessex.org.uk
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